Language Line Interpretation Service
To help us provide library service to customers who are becoming proficient in English, interpretation is available for customer transactions with library staff. Language Line allows GCPL to provide a positive library experience regardless of a customer's native language. Whether in a branch or via AskGCPL 770-978-5154, interpreters provide on-the-spot assistance to:
- Create new Library Cards
- Determine information needs
- Explain library services and policies
Special Needs Services
Gwinnett County Public Library promotes and supports customer accessibility to library services and materials by providing a variety of formats, computers and adaptive equipment.
- Sign language interpreting for deaf or hearing impaired children attending any library story hour or program may be arranged by notifying the library at least 10 days in advance of the program. To do so, please call AskGCPL at 770-978-5154.
- Large print books and audio books are available at all library branches. Books, DVDs, and videos featuring sign language instruction are also available.
- All branches provide an ADA Accessible Workstation for customers in wheelchairs to use state of the art computer technology, including library catalog, Internet, and other information databases.
- TDD/TTY, a text telephone for the hearing impaired.
- Kurzweil Omni Reading Systems scan and read text aloud making printed materials accessible to users with visual impairments or learning disabilities.
- A Braille Translator enables users to produce documents in Braille from typed documents, scanned documents, or a disk.
- JAWS is a computer screen reader for the blind and visually impaired.