| 1. The following materials are not available through ILL:
| | • New publications (those published within the last year)
| • Books on CD or tape, music, DVDs or videos
| 2. It is difficult to predict the length of time necessary to fill a request. Most customers are notified of the availability
of requested materials within four to six weeks of submitting their request.
3. The loan period for ILL items is three weeks. Lending institutions may require that their materials be used in the
library. Microform must be used at the Five Forks Branch. Lending institutions may occasionally recall an ILL item
at any time prior to the due date. The library will contact the borrower if this happens.
4. Renewals are determined by the lending institution. If an extended period is necessary, you may contact our
Library Help Line at 770-978-5154, email us at AskInfo@gwinnettpl.org, or speak with a branch staff member.
5. A $.20 fine per day will be charged for overdue materials. The cost of lost or damaged materials will be charged
to the customer.
6. The default charge for a lost or damaged ILL item is $ 50.00. Once GCPL is invoiced by the lending library, any
variance in actual final charges will be reflected on the customer record as a credit or an additional fee.
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